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WARNING: UpdateNow failed with hr:8024afff Clients not getting updated

#1 User is offline   makeithapncapn 

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Posted 03 Aug 2009, 13:09

Hi all, I am very new to WSUS so looking for some help here. I believe I may have set something up wrong on the server or perhaps a firewall or AV is causing the error above when I try to manually update a client from our internal WSUS server. As of today, no clients have been able to download any updates. When I try to manually update using "wuauclt /updatenow", I get the above error. I check the logs, ran the diag tool on sereral of the clients and so far not finding any issues. the clients are taking on the GPO settings to advise them to download and auto install at the scheduled time (GPO option #4 for wsus). The logs clearly show that there is communication with the internal WSUS server. I turn off the firewall and disable AV on the clients, I excluded the appropriate directories on the server (probably more then was needed for good measure) but still no luck. Here is some details about my server and clients and a snippet from a client windowsupdate.log file. Let me know if any suggestions.
Thanks!

1 internal server running W2K8 Enterprise (64bit) with WSUS 3.0 /SP1 (Hyper-V guest machine)
All clients running XP/SP3 (about 15-20 clients)

Snippet from windowsupdate.log from one of the clients (the last line is when I try to force an update):

2009-08-03 12:03:12:248 1124 1bc AU #############
2009-08-03 12:03:12:248 1124 1bc AU ## START ## AU: Search for updates
2009-08-03 12:03:12:248 1124 1bc AU #########
2009-08-03 12:03:12:248 1124 1bc AU <<## SUBMITTED ## AU: Search for updates [CallId = {6D6EF251-4DEC-4269-AC7A-9B93F1EEB670}]
2009-08-03 12:03:12:248 1124 d3c Agent *************
2009-08-03 12:03:12:248 1124 d3c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-08-03 12:03:12:248 1124 d3c Agent *********
2009-08-03 12:03:12:248 1124 d3c Agent * Online = Yes; Ignore download priority = No
2009-08-03 12:03:12:248 1124 d3c Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-08-03 12:03:12:248 1124 d3c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-03 12:03:12:248 1124 d3c Agent * Search Scope = {Machine}
2009-08-03 12:03:12:248 1124 d3c Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-08-03 12:03:12:248 1124 d3c Misc Microsoft signed: Yes
2009-08-03 12:03:12:248 1124 d3c Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-08-03 12:03:12:263 1124 d3c Misc Microsoft signed: Yes
2009-08-03 12:03:12:263 1124 d3c Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-08-03 12:03:12:263 1124 d3c Misc Microsoft signed: Yes
2009-08-03 12:03:12:263 1124 d3c Setup *********** Setup: Checking whether self-update is required ***********
2009-08-03 12:03:12:263 1124 d3c Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:263 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:279 1124 d3c Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-08-03 12:03:12:279 1124 d3c Setup * IsUpdateRequired = No
2009-08-03 12:03:17:171 1124 d3c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-08-03 12:03:17:171 1124 d3c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://phoenix/Clien...ice/client.asmx
2009-08-03 12:03:17:249 1124 d3c PT WARNING: Cached cookie has expired or new PID is available
2009-08-03 12:03:17:249 1124 d3c PT Initializing simple targeting cookie, clientId = 12170d07-fd88-4a67-a837-90afdd768b10, target group = Workstations, DNS name = sgemperle01.gemperle.pvt
2009-08-03 12:03:17:249 1124 d3c PT Server URL = http://phoenix/Simpl...SimpleAuth.asmx
2009-08-03 12:03:34:597 1124 d3c PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2009-08-03 12:03:34:597 1124 d3c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://phoenix/Clien...ice/client.asmx
2009-08-03 12:03:43:443 1124 d3c Agent Update {9FF36D09-9505-46AF-8B21-5EBEB95AE7D4}.100 is pruned out due to potential supersedence
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {3BE47429-68D2-41D9-947B-6EB2D71B73FD}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {9C9989FD-9A87-4AA1-A4D2-77189D94A553}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {EDABB0FE-1B6A-478B-806B-7FFFD044B2EE}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {9D177940-04A9-4576-8118-59844F725602}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {AE97D343-7C0D-4C06-9A62-67EFF01890A9}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {F6E3E036-EAF1-4423-9EAB-9359A23FCB9E}.101 to search result
2009-08-03 12:03:43:443 1124 d3c Agent Update {285601B8-5C07-4856-B4E6-847F053BE4CB}.101 is pruned out due to potential supersedence
2009-08-03 12:03:43:443 1124 d3c Agent Update {CD106AC8-C467-4A04-8E6C-5C4911E2736F}.101 is pruned out due to potential supersedence
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {5E9DB847-FBED-4B60-808D-90655E79DFFA}.102 to search result
2009-08-03 12:03:43:443 1124 d3c Agent Update {070C3030-1205-4F16-ADAE-5F4D17907377}.102 is pruned out due to potential supersedence
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {45A7CC94-063A-495E-BCEB-5F605F23F228}.103 to search result
2009-08-03 12:03:43:443 1124 d3c Agent Update {DDA60FCC-6280-458F-BE92-D400947094CC}.103 is pruned out due to potential supersedence
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {1BAC6A90-E250-4F1E-B254-5D076EFB2966}.100 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {F14F09A5-A2ED-4A04-AD13-733EDA1C31E7}.101 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {45C1CB85-A731-498C-A15B-85C6B2CEB0EC}.105 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Added update {62D9E92F-EDD7-4776-A2AB-730D505A77CC}.101 to search result
2009-08-03 12:03:43:443 1124 d3c Agent * Found 13 updates and 46 categories in search; evaluated appl. rules of 693 out of 1241 deployed entities
2009-08-03 12:03:43:458 1124 d3c Agent *********
2009-08-03 12:03:43:458 1124 d3c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-08-03 12:03:43:458 1124 d3c Agent *************
2009-08-03 12:03:43:458 1124 c78 AU >>## RESUMED ## AU: Search for updates [CallId = {6D6EF251-4DEC-4269-AC7A-9B93F1EEB670}]
2009-08-03 12:03:43:458 1124 d3c Report REPORT EVENT: {0349890C-1726-4592-AE5D-A04B22C4F1FC} 2009-08-03 12:03:43:443-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 13 updates.
2009-08-03 12:03:43:458 1124 c78 AU # 13 updates detected
2009-08-03 12:03:43:458 1124 d3c Report REPORT EVENT: {F908979F-E6E2-4CF2-908C-9D6CDC207A57} 2009-08-03 12:03:43:458-0700 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-08-03 12:03:43:458 1124 c78 AU #########
2009-08-03 12:03:43:458 1124 c78 AU ## END ## AU: Search for updates [CallId = {6D6EF251-4DEC-4269-AC7A-9B93F1EEB670}]
2009-08-03 12:03:43:458 1124 c78 AU #############
2009-08-03 12:03:43:458 1124 c78 AU AU setting next detection timeout to 2009-08-03 20:48:21
2009-08-03 12:03:43:458 1124 c78 AU Setting AU scheduled install time to 2009-08-03 21:00:00
2009-08-03 12:13:00:077 1124 d3c Report Uploading 2 events using cached cookie, reporting URL = http://phoenix/Repor...WebService.asmx
2009-08-03 12:13:00:077 1124 d3c Report Reporter successfully uploaded 2 events.
2009-08-03 13:03:05:370 1124 57c AU WARNING: UpdateNow failed with hr:8024afff

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